2017 has been a fantastic year and we’re already planning for 2018. We can’t wait to share with you what we’ve been working on… Showcase 2, hint, hint! As you can probably imagine, we are very excited about the coming year and the sooner it gets here the better. But before it does, it’s time for a short break to recharge the batteries. During the following dates we’ll be operating a skeleton crew with regards to job requests and members’ questions… and our laptops will be turned off completely if we find we’ve eaten too much Christmas pudding or become a little too intoxicated at the Christmas party.
Please be aware that news submitted over Christmas and the New Year period may not be published on the site until 2nd January and there is normally a little bit of a back(yule)log.
Right! Time to get you up-to-date with all of our recent improvements. It was long overdue, but our entire website (including the administration area) is now accessed via https rather than http. Along with making the site more secure, it puts us fully in line with what the public and search engines expect these days. All old links will automatically redirect, but feel free to update any links you have from your websites or social pages to include that all important S.
We’ve noticed that a lot of members are using Kickstarter and Patreon, so we’ve added them as available social links in their profiles. The Foursquare and Apple App links have been retired.
New Categories:
Packaging & Point of Sale
Pin Up & Burlesque
Whiteboard Animation & Live Drawing
Based on client requests, we’ve added three new searchable categories to our member database. These are now searchable on the website and many of our illustrators have already added themselves.
So you want to work with an illustrator, but you’re not sure how to proceed? This helpful video should put you on the right track and get your project moving forward.
Brief the illustrator by including the following information in your message;
Image Purpose
Audience
Usage and Distribution
Deadline
Project Budget
Image Licensing Requirements
If the illustrator agrees to take on the project, fees and contracts are then negotiated, and the client will pay a deposit.
The illustrator sends the client a rough sketch or selection of thumbnail drawings based on the brief. The detail and quality of these drawings will vary from illustrator to illustrator.
Revisions, if needed, are made. Normally 3 rounds of revisions are included in the contract.
Once the sketch work is approved, the illustrator will produce the final artwork.
Low resolution copies of the final artwork will then be sent to the client for approval.
There may be some minor revisions at this point depending on how detailed the original sketches were. Major revisions at this stage will normally require additional funds.
Once the artwork is approved, the illustrator will send over the high resolution files.
An invoice will then be issued. If it’s not paid instantly, it will usually need to be paid within 30 days subject to the contract.
Note: Depending on the client and illustrator, it’s not unusual for the illustrator to withhold a high resolution copy of the artwork until the invoice has been paid. Corporate or editorial clients often do not pay a deposit upon signing of the contracts unless previously agreed upon by both sides. There are always exceptions, but communication and clarity is key.
On Contracts: The contract between the two parties should be a reflection of the negotiations and conversions had before work commenced. It is generally bad practise to have terms hidden within a contract that have not been made clear or previously discussed, for example talking about a usage license while the contract states the job will be work-for-hire. Both parties need to read the contract and know what’s in it. Don’t blindly start working or pay a deposit on a job until all the terms have been agreed. On many occasions boilerplate contracts can be used, which are easy to revise so that they meet the agreed requirements of client and illustrator, and avoid any conflict or nasty surprises.
Doing the boring bit properly will help make the fun bit awesome! Happy and confident people produce their best work (and win awards!) when they’re under pressure, but not when they’re stressed out over the technicalities. Our members have access to free boilerplate contracts that can be modified to fit the needs of the project.
Autumn is here and we’re well into October now, which can mean only one thing… it’s nearly Hallowe’en! We get pretty excited about this time of year here at HAI HQ and, as usual, we will be sending out a Hallowe’en Special newsletter at the end of the month. We are going to be showing off everyone’s Hallowe’en news on the website throughout October – whether it’s creepy, spooky, scary, cutesy, gory, kid-friendly or downright terrifying! Monsters, witches, ghosts and zombies will be included. 🙂
The newsletter will be sent out on Tuesday 31st October at 3pm GMT, so please make sure you’re signed up for our newsletter before that date. Sign up for the HAI Newsletter!
Calling all members! We’re doing a big postcard order this weekend. So if you’d like to be included in our current batch of mail packs, send Darren an email for printing information.
We send out our mail packs to clients across the globe and each pack is catered to the recipient. We’ve found over the years that physical mailers are still appreciated by the clients on our mailing lists. We think it’s also the personal touches we include and actually being able to hold something physical that makes this type of promotion we do so special. We’re not hipsters*, but we do feel old is the new new.
* Slightly guilty of having a beard**, owning a record player and wearing t-shirts with pugs on.
** Darren only, Jane does not have a beard. I repeat Jane does not have a beard. 🙂
Spring is here (yay!), so what better time to log-in to your HAI profile and make sure everything is up-to-date? Here are a few suggestions to help you freshen-up your portfolio and get the most out of it…
Highlight image
As the first thing that potential clients will probably see, your Highlight image is really important. Check that the image you have uploaded to the ‘Images’ section in your profile represents the work that’s in your portfolio and really stands out. The image you upload should be 160 x 160 pixels square, jpg.
Gallery images
When did you last add new work to your portfolio gallery, and maybe get rid of some older pieces that aren’t the kind of thing you do any more? This is where you can have a really good Spring clean, dust out the cobwebs, and make sure you have your current – and best – work on show!
Portfolio categories
Occasionally, members don’t choose the best categories for the work that’s in their portfolios – for example, artists who do beautiful figurative work who don’t select ‘Fashion & Beauty’. This means that when clients search these categories, they don’t see everyone who might be suitable for their job. Why not grab a cuppa and have a browse through your portfolio to see if there are any categories you could be missing out on using?
Social links
If you change your Facebook page or set up a new Instagram account, it’s very easy to miss some of the places where the links to them need updating. Have a quick check to see if the links from your portfolio are still working and correct them if not.
This is a list of the things that illustrators sometimes do that they really shouldn’t – or in some cases that they don’t do. Generally, it’s the really simple stuff that tends to be overlooked and for the life of me I have no idea how it happens half of the time. What freelancers sometimes forget is that they’re running a business and they need to present themselves as such. Uploading your artwork to the internet for your own satisfaction is a far cry from landing the client you’ve always wanted or being hired for a private commission. For a viewer to become a client, they need to get from A to Z with as few obstacles as possible. Shall we begin…
Not having a personal website with a custom domain name. Building a custom website is fun and can enable you to really show off your work and talent, but if that’s not for you, it’s OK to use a platform that uses templates where you just insert your own content. All of those systems allow you to have a custom domain name, whether you buy it through them or a 3rd party, so there’s no excuse not to have one. In the digital world, it’s the difference between having a business card or scribbling your contact details on a napkin . Show you’re a professional by having a custom domain name for your portfolio. It can take as little as 5 minutes to set one up and cost less than a couple caffè macchiatos each year.
Not having your name on your website or using too many different names. Or using a business name, but not telling the client the name of the person to address their email to. This one is a pet hate! It’s less common these days, but there was a trend for a while for illustrators’ websites not to display the artist’s name, full stop. I don’t know if this was an oversight or not in some cases, but if you ever had to get in contact with any of these illustrators and their name wasn’t in their URL or email address, you could feel the annoyance in their reply when you’ve addressed them with just ‘Hey’. Tell people what your name is! Don’t make the client feel uncomfortable before they’ve even got in contact with you.
Not showing your email address or any alternative contact method. You’ve created a beautiful website to showcase your amazing artwork and then you reveal no way for a client to contact you. Why?!
Keeping your social networks more up-to-date than your own website. Social networks may be easier to update, but this just looks lazy and like you don’t actually care about your personal brand. You’re only as strong as your weakest link.
Having broken links to your social pages on your website where the URLs have changed when you’ve faffed around with your usernames. It’s like moving home; make sure a redirection is in place and everyone knows about your new address including your website. If you don’t, users are going to get lost and become irritated. It’s the little things like that which can put clients off when they’re on the fence as to whether to approach you for a quote or not.
Showing work of varying quality: either be crap or amazing, not both! You need to make sure you’re showing your best work and the quality of your portfolio isn’t being dragged down by including work that isn’t your best. Sometimes it’s better to show too little work than bulking it out with older work or pieces that should have been archived in a private corner of your hard drive and become a distant memory. Be proud of everything you produce, but also be aware of what works and what doesn’t. Quality over quantity and don’t listen to your mum.
Not having a consistent style or not showing a degree of separation between your different styles. This one has some similarities to number six. If you’re a jack of all trades and you’re approached by a client, there will always be a concern in the back of their head as to what to expect from you when you deliver an illustration. If you have more than one style, you want the client to be able to say before they commission you that they like your children’s illustration, or your pointillism artwork, or your horror pieces. But you need to have shown these in their own sections on your website and the styles need to have not cross-pollinated between the sections. Don’t make it difficult for the client to tell you want they want based on what you do. Keep it simple! Get them from A to Z as quickly and effortlessly as possible.
There are many more things an illustrator should do to optimise their operations and workflow than the list above, but we just wanted to highlight the most common mistakes we’ve seen in the wild over the years in relation to illustrators’ websites. Please feel free to leave your pet hates and advice in the comments below. We’ll add the best ones to the article.
2017 will be our tenth year in business and it finally feels like we’ve hit our stride! This year has been a fantastic year for us and our members; job requests are way up, social interactions are continuing to rise and member satisfaction has never been better. We relaunched our website with an improved interface and administration, and knuckled down on improving our social media presence with more regular updates and the inclusion of more videos. We simply took advantage of what was available to us to further our reach and improve the efficiency our service. Our clients and members are happy, which means we’ve been doing a good job.
What was important to us in 2016 was building our community and really making every single one of our members feel like they were part of HAI. We did more portfolio reviews than we’ve ever done before and responded to twice as many emails as we did in 2015. We even sent out a customer satisfaction survey that received a very positive response. By highlighting the things people had issues with and where we could make improvements, the survey shaped and dictated the website maintenance schedule for the subsequent months, as well as letting us know the areas members wanted us to continue to focus on. However, primarily the survey gave us a greater impression of the love our members have for the HAI community and what we do.
This year we worked as hard as we could to make HAI as effective as possible and we will continue to put in maximum effort during 2017. Next year is going to be bigger and better, we have no doubt about that. We’re looking forward to a new year and our tenth anniversary and we hope you are too. During the following dates we’ll be operating a skeleton crew with regards to job requests and members’ questions… and our laptops will be turned off completely if we find we’ve eaten too much Christmas pudding or become a little too intoxicated.
We found out a little while ago that HAI member, children’s artist Rachelle Meyer, was going to the 2016 Frankfurt Book Fair and we asked her if she’d be kind enough to report back to us after the event. We felt it would be a good opportunity for Rachelle to share her experience via the staff blog. – Darren Di Lieto
I went to the Frankfurt Buchmesse with few expectations and lots of curiosity. I’ve been to the Bologna Children’s Book Fair many times and what I kept hearing was that in comparison, the Frankfurt Book Fair is huge and overwhelming. I had three days, a few appointments, an iPhone, and a sketchbook. I made a point of exploring beyond the English-language and European halls where I already had appointments to find unfamiliar faces and new experiences.
I can’t say for sure if my observations are the typical visitor experience or simply what I’m drawn to based on my personal preferences. My feeling about the trends in publishing is that there are more books now which are personal, political and hand-crafted. There was an entire stand devoted to the independent voices of INDIECON, with zines available for purchase on site. I bought this lovely comic by Tine Fetz. The side-stapled comic had crop lines still visible on many pages, which I found quite charming and added to its indy credentials.
Nils Oskamp’s excellent process sketches for his graphic novel, Drei Steine, drew me into the booth for the Amadeu Antonio Foundation. It was refreshing and empowering to speak to people who ardently want to make a difference in the world.
I loved the textural richness of the crafted books. Take, for example XY Printing Group‘s folded accordion style book which was illustrated entirely with paper cuts. It’s a gorgeous retelling by Anne Montbarbon of the traditional Three Little Pigs story. The hand-printed pages at Tara Books smelled so delicious from the inks they used. In addition the Flanders and the Netherlands (99 Flemish and Dutch authors and artists from every genre) were the guests of honor this year and in the guest pavilion, you could snag a beautiful limited-edition Parade magazine. Another nice detail was the Happy Hour, hosted by the Netherlands and Flanders, which featured typical Dutch/Flemish treats like mini-beers and tiny bowls of french fries with mayo.
To prepare for the book fair, I reached out to my publishing contacts and printed up a new batch of cards for distribution. Once there, I had a meeting that led to a new assignment and I also received an email from a publisher I had worked with before. The publisher had received my promotional postcard at just the right time to offer me a new project, showing in my opinion that my advertising was paying off. As a working illustrator, the fair was not just inspiring, but also rewarding from a financial and professional standpoint.
Being in Frankfurt allowed me to touch base with a number of professional groups. I’m the International Illustrator Coordinator for the Society of Children’s Book Writers and Illustrators, and they hosted a very informative and motivating workshop called “Supercharge Your Submissions with agent Hannah Sheppard” on the Saturday morning during the fair. I also got to catch up with some nice people from the SCBWI local chapter.
Chatting with people from the IO (German Illustratoren Organisation) left me feeling energized and hopeful about our direction and place in the industry. They’ve been around for ten years and have grown exponentially in this relatively short time. With these sort of positive communities and support bases, we have a greater chance of setting better terms for illustrators and making the industry we work in, work for us.
I don’t know if I’ll go every year, but it was a very rewarding trip and I’ll definitely go again. – Rachelle Meyer (professional illustrator)
If you attended this year, say hello, share your experiences or leave a comment in the section below, as we’d love to hear from you. For information about Frankfurt Buchmesse 2017, please visit buchmesse.de
Most illustrators, if not all, display enough of their work online for a client to make an informed decision as to whether they’d like to work with them or not. I’m not talking about how much an illustrator will quote on a job or whether they’re affordable, but whether an illustrator’s style matches what the client is looking for. When those elements line up, it’s time for the client to get in contact and this is where things can sometimes go wrong or trip up a commission before it’s even got started.
The way the messaging system at Hire an Illustrator works is that you hit the “Message Illustrator” button on an illustrator’s portfolio page and this will email them the message you want to send. Simple, right? Most of the time, yes, but not all of the time.
When composing your message to an illustrator you should include the following information:
A short summary of what you’re actually after.
How and for what you intend to use the illustration.
Your deadline for completion, especially if it’s soon.
And, if you’ve worked with an illustrator before, your budget.
We don’t specify exactly what you should be emailing our illustrators, as everyone works in different ways and we’re all grown ups. But you wouldn’t call up a plumber if you didn’t know what you wanted them to fix or have enough money to pay them. Just telling a plumber to come to your house isn’t enough information. It’s the same for an illustrator; just telling them that you like their work or that you want to work with them isn’t enough. They need to know what you want them to work on and you need to be specific.
The initial message doesn’t really need to be more than two or three sentences. Once you’ve sent it off to the illustrator, they’ll probably get back to you with several standard questions that they send to all potential new clients. Each illustrator has their own set of questions, but they’ll all be in a similar vein and it’ll allow them to work up a preliminary quote. If the illustrator doesn’t reply to a client, it’ll either be because the client’s message made no sense (which happens more than you think) or the client didn’t even bother looking at the illustrator’s portfolio (which also happens a lot). Illustrators tend to work in the same specific style as seen in their previous pieces, so although you’ll be hiring them for a new custom piece, it will reflect their established style and that’s the reason an illustrator is normally hired. You shouldn’t be asking an illustrator to work up free samples of the image you’re after just to see if they’re the right person, because if you can’t see whether they’re right for a job from their current portfolio, you need to hire an art director to work with them on your behalf. Plus, no one should be working for free in a profit driven industry.
The length of time it takes for an illustrator to reply to an email can vary; some may reply within 10 minutes, others can take a week. A digital artist, for example, might see your message pop up as soon as you send it. One of our more traditional illustrators, who works in a studio with oils, might only check their emails once a week. You just need to be patient and take a guess at a reasonable length of time to give them before following up. Email is also a fickle thing, so if you feel you’ve given it a reasonable length of time for a reply and (as far as you’re aware) your message made sense and wasn’t confusing, send us an email and we can check in on the illustrator on your behalf. You never know, their email might be down or their spam filter might be being overzealous. Patience is a virtue, persistence gets things done!
Fees vary drastically from illustrator to illustrator depending on their style and their experience. Some might have a very labour-intensive style, or something that’s more niche. The thing is, until you’ve worked out what you want and a number of details have been pinned down, the illustrator can’t actually give you a quote. So if you’ve not even got the initial contact points mentioned above, you’re not ready to contact an illustrator. If you can’t fathom or work out those details yourself, as mentioned before, hire an art director or an illustrator who also has experience doing their own art direction, which many have. You just need to be prepared to be very hands-off when it comes to the direction and choices they make with regards to the illustrations. You’re paying them to do what they do best, so trust them and let them do it.
Now, once you’ve said your hellos and both parties know what the situation is and are on the same page, it’s time to talk about money and contracts. This ground work should be established before the creativity starts:
How much is the illustrator being paid?
What are the terms of the license?
Is there a kill fee and upfront deposit?
When is the deadline and when will the invoice be paid?
Have the contracts been signed?
Are revisions included in the fee, if so how many?
After that, you’re good to go! Follow the project, hit your targets and let the magic happen.
The accompanying illustration (2013) was created by Tom Holme for Creative England. We’re pretty sure Tom would love to hear from you if you’d like something similar.
